okjili Privacy Policy

1. Information We Collect

When you register for an okjili account, we collect personal details including your full name, date of birth, email address, mobile number, and your preferred payment method details such as your GCash or Maya account information. During account use, we also collect transactional data including deposit and withdrawal history, bet records, game activity, and session timestamps. Technical data such as your device type, browser, IP address, and approximate location may be collected automatically to ensure platform security and proper service delivery. We may request additional identity verification documents — such as a government-issued ID — when required for compliance, fraud prevention, or withdrawal processing. All data we collect is strictly limited to what is necessary for operating the platform safely and in accordance with our regulatory obligations. We do not collect sensitive personal information beyond what is strictly required to operate a licensed gaming platform for adults in the Philippines.

2. How We Use Your Information

okjili uses your personal data primarily to create and manage your account, process deposits and withdrawals, verify your identity, and deliver the full range of platform features including sports betting, jackpot games, and VIP rewards. We also use your data to detect and prevent fraud, money laundering, and other prohibited activities that could harm the platform or other Filipino players. Communications including account notifications, transaction confirmations, and responsible gaming reminders are sent using the contact details you provide during registration. Aggregated and anonymised data may be used for internal analytics to improve platform performance, game selection, and the overall user experience. We will only use your data for purposes compatible with those stated in this policy — if we need to use it for a new purpose, we will seek your consent or notify you in advance. We do not use your personal data for automated decision-making that produces significant legal effects without human review.

3. Sharing Your Information

okjili does not sell, rent, or trade your personal data to third parties for their own marketing purposes under any circumstances. We share your data only with trusted service partners who are strictly necessary for platform operations — including licensed payment processors such as GCash and Maya, identity verification providers, ITinfrastructure providers, and customer support tools. All third-party partners are bound by strict data processing agreements and are prohibited from using your information for any purpose other than the specific service they provide to okjili. In cases where Philippine law or a competent regulatory authority requires disclosure — such as anti-money laundering investigations or court orders — okjili will comply with those legal obligations. If okjili undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any material change to how your data is handled. We take reasonable steps to ensure that any third party receiving your data maintains security standards equivalent to our own. Cross-border data transfers, if any, are subject to appropriate safeguards consistent with the Data Privacy Act of 2012.

4. Data Security

okjili uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, access controls that restrict data visibility to authorised personnel only, and regular security reviews. Your account is protected by a password that only you should know — please use a strong, unique password and never share it with anyone, including okjili support staff who will never ask for your full password. In the event of a data breach that is likely to affect your rights and freedoms, okjili will notify the relevant Philippine authorities and affected players in accordance with applicable law and within the required timeframes. While we take every reasonable precaution, no online system can guarantee absolute security, and you use the platform at your own risk with respect to factors outside our direct control. We encourage you to enable any available two-factor authentication or additional security features within your account settings for extra protection.

5. Data Retention

okjili retains your personal data for as long as your account is active and for a further period as required by applicable Philippine law, regulatory obligations, or legitimate business needs such as resolving disputes and enforcing our agreements. Transaction records and identity verification documents may be retained for a minimum of five years in line with anti-money laundering and gaming regulatory requirements. When your data is no longer required, we will delete or anonymise it securely so that it can no longer be associated with you as an individual. If you request account closure, okjili will process the deletion of your personal data within a reasonable timeframe, subject to any mandatory retention obligations. You may contact our support team at [email protected] to request information about the specific retention period applicable to your data.

6. Your Rights

As a Filipino player and data subject, you have the right to access, correct, and request deletion of the personal data okjili holds about you, subject to applicable legal and regulatory constraints. You may also object to certain types of data processing, request that we restrict processing while a complaint is being resolved, and request a portable copy of your data in a machine-readable format. To exercise any of these rights, please contact our support team directly at [email protected] with your request — we aim to respond within 15 business days. If you believe that okjili has handled your personal data in breach of the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all data rights requests seriously and will not discriminate against you for exercising your privacy rights. Further information about managing your account preferences and communication settings is available in the FAQ section.

7. Cookies and Tracking

okjili uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions. Essential cookies are strictly necessary for the platform to operate and cannot be disabled without affecting core functionality such as account login and payment processing. We may use analytics cookies to collect aggregated, anonymised data about how Filipino players navigate and use the platform, helping us improve performance and game discovery. You can manage or disable non-essential cookies through your browser settings at any time, though this may affect some platform features. We do not use third-party advertising or retargeting cookies on okjili.id. For detailed information about the specific cookies in use, please visit the FAQ page or contact our support team.

8. Policy Updates

okjili may update this Privacy Policy from time to time to reflect changes in platform features, applicable Philippine law, or our internal data practices. When we make material changes, we will notify registered players via the contact details associated with their account prior to the changes taking effect. Continued use of the platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised version. If you do not agree with an updated policy, you should stop using the platform and may request account closure by emailing [email protected]. The most current version of this Privacy Policy is always available at okjili.id/privacy-policy. For questions or concerns about this policy, our support team is available to assist — you can also find quick answers in the FAQ section.